Customer Letter
We don’t usually devote a blog post to a customer testimonial. However we were so delighted to receive this letter from Gary Carlson of Massachusetts that we felt it worth sharing the whole letter. On our Testimonials page we’ve included some snippets of what he writes below. Thank you Gary for the very kind words. And thank you to his wife Donna who purchased the lift for him. Here’s their SpaceLift attic lift success story . . .
Gary’s Customer Testimonial
We are extremely happy with our SpaceLift. From start to finish it has been a great experience.
Ordering the unit was extremely easy. We couldn’t believe how fast it came. We completed our order on a Wednesday evening and we received it on Friday the same week…awesome!!!! All our communications with the staff were quickly responded to, with knowledgeable and very courteous answers.
We installed the SpaceLift ourselves. We completed the installation of the SpaceLift in one weekend. The unit came in two well-packed and organized heavy-duty cartons. All parts were well marked. The pre-site documentation was invaluable in selecting an optimum site to install the unit. (Site Guide) The Installation documentation was very clear and concise, leaving no guesswork. (Installation Page)The hardest part of the installation was framing in the opening for the SpaceLift as our garage has 12-foot-high ceilings with 2×12 joists. After that was done, it was a breeze to install and setup the unit. After installing the hardware, the setup of the straps to the platform was easy as well. There were detailed directions about how to first start up the SpaceLift and how to calibrate the upper and lower limits, with key points highlighted to help avoid any issues.
If you look at the top of this photo you can see the 12-foot high garage ceiling. Fortunately, the SpaceLift attic lift has 15 feet of travel.
The SpaceLift has made our life so much easier with getting heavy awkward crates, furniture and other difficult items up to the upper level of our garage. We would otherwise have to carry these items up a set of long steep stairs that have been difficult and even somewhat dangerous at times. We have been using the lift at least three to four times a week, with multiple lifts during each use. The quality of the SpaceLift is exceptional, constructed of heavy gauge steel, quality bearings and pulleys and all other components. We really liked the convenience of the wall mount control unit. Using a CAT-5 cable was ingenuous and simple to install.
We are looking forward to many happy years of use of the SpaceLift!!!
Regards,
Gary Carlson
Massachusetts
(Thank you Gary for the wonderful customer testimonial.)
